Owning the adoption strategy for scalable, digital-first campaigns, the full-time Product Adoption Strategist will identify underutilized product areas and implement automated programs to enhance feature usage across the customer journey while working remotely from Spain. Key responsibilities: Design and execute end-to-end adoption campaigns, including strategy, experiment design, and performance monitoring Collaborate with cross-functional teams to create customer journey architectures that align with product priorities Optimize digital content and tools to support adoption programs and enhance customer engagement Required qualifications: 3-5 years of experience in Digital Customer Success, Growth or Customer Marketing, or a similar role in a B2B SaaS environment Proficient in using customer usage data to identify gaps and develop strategies for behavior change Strong knowledge of Digital Adoption Platforms and marketing automation tools like Pendo, WalkMe, or ChurnZero Experience in refining digital content for customer guidance and engagement Strategic mindset with strong analytical skills to prioritize and optimize adoption efforts
Product Adoption Strategist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.