Processing Specialist

Processing SpecialistCome join our team!There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" – people who know what they want and aren't afraid to make it happen.Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.

If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!Our division of EPIC, Treloar & Heisel, is a nationally recognized brand dedicated to serving dental and medical professionals. We specialize in helping clients secure their financial future through tailored insurance solutions and expert guidance.Location: New Castle, PA (On-site)Greater New Castle region, including nearby communities in PA and OHZIP Codes: 15009, 15010, 16112, 44512, 44403, 16001, 44406, 16066, 16116, 16117, 16127, 16148, 44425, 16137, 16101What You'll Do:Enter prospective client information into databaseEnter insurance applications into appropriate software systemsCreate and send email communication to clientsOrder and track scheduling of medical requirementsOrder and track fulfillment of medical records ordersFollow up with clients and advisors for outstanding itemsFinalize insurance policies in the database and forward documentation to insurance companiesProvide back-up phone support to ReceptionistFilingWhat You'll Bring:Qualifications and Education RequirementsHigh School Diploma requiredSuperior attention to detailAbility to multitask and balance demanding workload in a fast-paced environmentStrong Microsoft Office skills, especially Outlook and WordFamiliarity with Google Drive, Google Sheets, and Google DocsCompensation:The hourly pay range for this position is $19.00 - $21.00 per hour and standard workweeks are 40.00 hours. This range represents the employer's good faith estimate of the compensation for this role at the time of posting.Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data.

This role may also be eligible for bonuses and a comprehensive benefits package.Why EPIC:EPIC has over 60 offices and 3,000 employees nationwide – and we're growing! It's a great time to join the team and be a part of this growth. We offer:Generous Paid Time offGenerous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leaveGenerous employee referral bonus program of $1,500 per hired referralEmployee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)Employee Resource Groups: Women's Coalition, EPIC Veterans GroupProfessional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership DevelopmentUnique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife SupportAdditional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First FoundationWe're in the top 10 of property/casualty agencies according to "Insurance Journal"EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience.

We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.