Leading the processing teams in a remote full-time capacity, the Processing Manager - Portfolio will manage daily operations, ensure quality and efficiency in loan processing, and develop team members while overseeing adherence to guidelines and best practices. Key Responsibilities: Lead, coach, and develop Assistant Processing Managers and processing team members Oversee the quality of loan processing and implement process improvements to enhance efficiency Support training efforts and manage escalated complaints from various stakeholders Required Qualifications: 5+ years of experience in mortgage processing and/or underwriting Extensive experience with Encompass software Strong knowledge of mortgage guidelines, particularly for Chattel and land home products Proven leadership and team-building skills Ability to manage performance and handle difficult conversations effectively