As a remote Process Quality Coordinator based in Michigan, the full-time position will manage transaction quality reviews for the repurchase process, ensure compliance with state document collection requirements, and collaborate with team members to evaluate case information accuracy. Key responsibilities Manage transaction quality reviews for repurchase process cases Ensure accuracy of required document collections per state requirements Evaluate transactions for quality and provide feedback to team members Required qualifications Bachelor's degree or high school diploma with three years of customer care experience Proficiency in computer and Microsoft Office applications Ability to work Monday to Friday from 8 a.m. to 5 p.m. Eastern time Must be a Michigan resident with a distraction-free work environment Ability to pass a pre-employment background check and drug screen
Process Quality Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.