Process Mapping Business AnalystLocation: Saint Paul, MN (Hybrid 1-2 days on-site)Duration: 6+ Months with Possible ExtensionsJob Type: C2C,W2Client: Metropolitan Council of Twin CitiesJob Description: Narrative Description of Position:Key responsibilities of the Process Mapping Business Analyst may include, but not limited to, the following:Gathering data: Conducting interviews with stakeholders, observing workflows, and collecting data on process steps, timings, and decision points.Process mapping: Creating visual representations of processes using tools like flowcharts, swimlane diagrams, and BPMN notation, clearly depicting the sequence of activities and decision points.Analyzing process data: Identifying areas of inefficiency, redundancy, delays, and potential cost reductions within the mapped processes.Identifying improvement opportunities: Proposing solutions to address issues discovered in process analysis, such as automation, simplification, or re-designing workflows.Facilitating process improvement workshops: Leading discussions with cross-functional teams to gather feedback and collaboratively develop process improvement plans.Documenting process changes: Creating clear and concise documentation of revised processes and ensuring proper implementation and training.Minimum Specification RequirementsLevel of Education: 2–4-year degreeYears of experience in Position Title: Minimum 15-years process mapping experience; Proficiency in using process mapping tools and techniques to create accurate and detailed visual representations of workflows.Other Experience: Public Service experience and Grant Management experienceCertification(s): No Certifications requiredDesired SpecificationsProcess Improvement: Proficiency in process improvement with focus on enhancing existing processes to increase efficiency and effectivenessAnalytical Skills: Ability to interpret data, identify trends, and draw meaningful conclusions from process informationCommunication Skills: Effective communication with stakeholders at all levels to gather information, present findings, and gain buy-in for process improvementsTechnical Skills: Familiarity with relevant software tools like Microsoft Visio, BPMN modeling tools, and data analysis platformsTechnical Writing: Experience in writing technical documentation to include the creation of clear and concise artifacts for processes, procedures, and reportsProblem Solving Skills: Ability to identify root causes of process issues and develop practical solutions