Process Engineer 2 - Global Service/Reverse LogisticsWe are seeking a full-time Process Engineer 2 - Global Service/Reverse Logistics at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for global Reverse Logistics operations including receipt and disposition, recertification, repair, rework and recycling/reclamation.
The Global Service Team develops efficient processes and programs to ensure Garmin's customers are supported and are back enjoying their Garmin products as soon as possible.Essential Functions:Assembles, maintains, and supports test equipment and proceduresMonitors test metrics and escalates improvement opportunitiesSupports R&D efforts for new automation conceptsAssists in designing, testing, and validating recertification and repair processesSupports equipment integration and I/O setupDevelops basic software applications with directionApplies foundational knowledge of production processesCollaborates with automation and design engineering teams with supervisionSupports interactions with Product Support Service Strategy teamFollows established procedures to ensure compliance with product specificationsCreates and maintains revision-controlled documentationAssists in project coordination and task trackingHelps train operators using established materialsTroubleshoots known issues and escalates complex problemsMay perform as leader for small-to-sub projects as part of greater project, following established proceduresUtilizes expert CAD software skills to model complex toolsDevelops more complex process instructions for manufacturing associatesEstimates level of effort for a task including calculating build timesAttends continuous improvement meetings and serves as member of Kaizen teamsCollaborates and adds value through participation in design reviews; applies design for manufacturability guidelines and provides alternative solutions as appropriateAssesses factory associates for certification to a processDevelops designed experiments for process and quality improvementsAnalyzes processes for quality improvements and provides justification for purchases as neededDemonstrates excellent communication skills with vendors that produce custom parts or equipmentAnalyzes data to determine quality trends, finds technical root causes and implements corrective actionsDesigns custom tooling as needed for specific applicationsProvides reliable solutions to a variety of problems using sound problem solving techniquesMentors less-experienced process engineers (Process Engineer 1)Applies a sense of urgency, commitment and focus on priorities in developing solutions in a timely fashionCleanliness zone area requirements: This position requires Garmin provided personal protective equipment including SD shoes (Static Dissipative Footwear) to be always worn for an entire shift to minimize the risk of electrostatic discharge (ESD) and meet specified standards.Basic Qualifications:Bachelor's Degree in Mechanical, Electrical, Industrial or Computer Engineering or related field AND a minimum of 1 year of relevant work experience OR an equivalent combination of education and relevant experienceExcellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)Demonstrates full use of industry standards and proceduresDemonstrated proficiency and knowledge in use of engineering toolsDemonstrated use of Lean techniques in process developmentExcellent problem-solving abilityMust be team-oriented, possess a positive attitude and work well with othersDemonstrated strong, clear and effective verbal, written, and interpersonal communication skillsDesired Qualifications:Previous work or internship experience in a manufacturing environmentDemonstrated Proficiency in Microsoft Office applicationsPrevious experience with AS9100 and NADCAPGarmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability. This position is eligible for Garmin's benefit program.
Details can be found here: Garmin Benefits