Process Coordinator / EMR AdministratorThe EMR Coordinator supports the pathology lab by performing duties required to maintain Electronic Medical Records (EMR) and Laboratory Information System (LIS).Electronic Medical Record Duties:EMR troubleshootingMaintain client interfacesResolve technical issues with EMR and LIS working with internal and external customersCollaborate with personnel in practices, lab LIS vendor, and outside interface EMR vendors, troubleshoot and resolve technical errors, conduct necessary testing process and propose solutions related to compatibility and maintenance, monitor/troubleshoot daily incoming orders and report transmissionFamiliarity with multiple interface vendors (i.e. Ellkay, ModMed, NexTech, Athena, LabSoft, EZ Derm, eClinical) a plus, but not necessaryMaintain positive relationships with all software vendors and clients to proactively identify issues and offer resolutionConduct necessary updates, testing process and propose solutions or improvementsLiaison for multiple computer-based systems utilized in pathology lab and clinics (LIS, billing, EMR, etc.)Daily monitoring/confirmation of EMR transmissions, communicate with programmers and clients to ensure successful transmission of reportsAssist with billing charges, CPT codes, MIPS, client direct billing, and patient billingComplete special projects when requiredCustomer Service:Coordinate and collaborate with system vendors, lab personnel, and clients when neededRespond professionally to the needs of internal and external customers in timely mannerQuality Assurance:Reporting Melanoma Tumor RegistryMaintains daily, monthly, annual monitoring of various electronic systems with appropriate documentationFollows all policies and procedures of the organizationPerforms other duties that may be necessary or in the best interest of the organization