Process AssistantThe Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key job elements include supporting and working in the department as required, helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers. The Process Assistant will also provide vacation coverage for Area Managers, provide policy follow-up, attendance tracking (duties do not extend to discipline), track and report ATS/labor hours, assist the floor as an associate resource, train associates, and verify SOP compliance.
Ensuring successful area performance through tracking, reporting, and feedback of associate performance, participating in Operational Excellence initiatives in some capacity, filling in as needed with production duties, fully understanding workflow and daily production goals, reviewing and updating SOP as required, assisting in keeping work area clean and organized, identifying and addressing safety hazards within the work area, coaching associates to work safely at all times, participating in safety initiatives, and referring all job injuries immediately to the area manager.