Process AnalystTemperPack is scaling fast. Processes that worked at our last stage won't carry us through the next. The Process Analyst is the person who fixes that — methodically, with data, and with an eye for what will actually stick.Sitting within the Chief of Staff Office, this role partners with the PM, and functional leaders to identify where the business is losing time, money, or quality due to broken or missing processes — and then builds the solution.
You're not a consultant who delivers a deck and leaves. You own connection and implementation.Job Title: Process AnalystSupervisor's Title: Chief of StaffDepartment: ExecutiveLocation: Richmond, VA (Hybrid)TemperPack is a rapidly growing company based in Richmond, Virginia and with locations in Las Vegas, Nevada, and Lansing, Michigan. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products.
The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold-chain such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.Essential Job Functions:Conduct structured process audits across key business functions in partnership with PM and leadersBuild current-state and future-state process maps — clear, visual, and actionableIdentify root causes of inefficiency, breakdowns, and redundancy across the organizationImplementation & Change ManagementLead tool integration and connection in collaboration with PMCreate SOPs, playbooks, and training materials that make new processes stickTrack adoption and measure outcomes against baseline metrics post-implementationCross-Functional SupportPartner with the Master Project Manager to flag process-related project risksBuild a process improvement roadmapsQualificationsEducation and Experience:1+ years of experience in process improvement, operations, management consulting, or similarStrong analytical skills — you work with data, not just intuitionExperience with process mapping and project management toolsFamiliarity with Lean, Six Sigma, or similar continuous improvement methodologiesExcellent written communication — you can translate analysis into a clear narrativeProven ability to work across functions and influence without direct authorityExperience in a scaling mid-market company preferredLean Six Sigma certification (Green Belt or higher) is a plusPhysical Requirements:Lift up to 15 pounds unassistedProlonged periods of sitting at a desk and working at a computerThe minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount TemperPack is willing to pay at the time of this posting.
Richmond, VA: $50,000 - $65,000 for Process AnalystCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.