General Dynamics Information Technology, Inc. seeks an experienced Problem Manager to lead root cause analyses and implement preventive measures for IT services.
You will own the problem management process, coordinate with cross-functional teams, and drive improvements to reduce incidents and outages. The role requires a Top Secret clearance, a Bachelor’s in a related field, and strong ITIL knowledge with hands-on ITSM tools experience, especially ServiceNow.
#J-18808-LjbffrProblem Manager — Root-Cause & ITIL Lead (Top Secret) in washington at Unknown Company
This position is listed as full time and onsite.