Intelliswift - An LTTS Company in Chicago seeks a Problem Manager to lead and mature the Problem Management function within the Insurance industry context. You will drive root cause analyses, validate permanent fixes, and partner with cross-functional teams to prevent recurrence and improve service resiliency.
The role focuses on end-to-end lifecycle governance, KEDB maintenance, and proactive improvements aligned with ITIL best practices.
#J-18808-LjbffrProblem Management Engineer – ITIL & Incident Prevention in chicago at Unknown Company
This position is listed as full time and onsite.