Private Care Scheduler - Solara Care Solutions

Overview

Make Solara Care Solutions the next chapter in your story. Solara Care Solutions is a mission-driven, not-for-profit organization and the only ACHC-accredited agency operating out of the Beaches communities.

Our Story — As a trusted local partner for Private Care, Home Health, and Outpatient Therapy, Solara Care Solutions brings together clinical excellence and compassionate caregiving from professionals who truly know and understand the community we serve. Built on Fleet Landing’s long-standing reputation for exceptional care, Solara proudly extends that same high standard to seniors throughout the greater Jacksonville area and surrounding beach communities. We meet individuals where they are providing personalized support, seamless coordination, and a steadfast commitment to helping every person live with strength, confidence, and vitality.

Join the Solara Care Solutions team and make a meaningful impact every day!

Responsibilities

• The Private Care Scheduler is responsible for coordinating and maintaining staffing schedules for private care services. This position ensures that client care needs are met through appropriate caregiver assignments while maintaining high levels of customer service, efficient staffing utilization, and regulatory compliance.
• Support and uphold the mission, vision, and core values of Solara Care Solutions.
• Create, maintain, and adjust daily and ongoing private care schedules with a goal to have a month in advance.
• Match caregivers with clients based on skill, availability, preferences, and care needs.
• Fill open shifts and arrange coverage for call-offs, schedule changes, and urgent staffing needs.
• Monitor staffing levels to ensure adequate coverage and continuity of care.
• Notify staff promptly regarding schedule assignments and changes.
• Maintain accurate employee availability, credentials, and contact information within the system.
• Coordinate schedules for new admissions and service changes.
• Communicate daily schedules, updates, and assignments to caregivers.
• Verify availability and coordinate coverage for weekends, holidays, and emergency needs.
• Maintain positive working relationships with caregivers and field staff.
• Escalate staffing concerns to the Private Care Manager as appropriate.
• Participate in an on-call rotation as assigned.

Qualifications

• CNA preferred
• 2 years of experience in home health, private duty, or senior care
• Ability to multitask in a dynamic environment
• Strong written and verbal communication
• EMR and Microsoft Office proficiency

Solara Care Solutions is an Equal Opportunity Employer and Drug Free Workplace.