Prior Authorization Specialist – Operations

CVS Health is seeking a Technician I, Prior Authorizations to manage inbound calls from providers, pharmacies and members, guiding them through the prior authorization process. You will document reviews accurately and escalate to pharmacists as needed.

The role supports outbound calls, processing Prior Auths via fax and ePA, and responding to inquiries while collaborating with leadership to prioritize work and maintain PHI confidentiality.