Print/Mail Operations Specialist - Pittsburg, PA

Delivery Account Operations Associate - Pittsburg, PAThe Delivery Account Operations Associate - Pittsburg, PA supports Xerox-managed service sites by providing efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.Primary Responsibilities:Operate digital and color print equipment for document production.Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.Use finishing equipment such as laminators, paper cutters, and inserters.Conduct basic troubleshooting and maintenance of office equipment.Monitor job queues, perform quality checks, and log/report production activities.Assist with file preparation, scanning, archiving, and electronic file management.Interact professionally with clients and end-users; provide support and escalate issues as needed.Maintain inventory levels and assist in ordering office/production supplies.Participate in workflow optimization and continuous improvement initiatives.Skills and Qualifications:Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).Driver's licenseStrong organizational and multitasking skills in a fast-paced environment.Ability to operate and maintain various print and mail equipment.Clear communication skills and a customer service mindset.Physical ability to lift up to 50 lbs and stand/walk for long periods.Bilingual (English/French or other languages) preferred for some locations.Education and Experience:High School Diploma or equivalent required.Minimum 1 year experience in a print, mail, or customer service role.Post-secondary training in technology, office administration, or print production is a plus.Additional benefits include substantial growth opportunities, full medical/dental/vision, wellness credits, a company contribution to a Health Savings Account and 401k matching, paid time off, plus holidays and personal days, competitive hourly compensation with overtime potential, and a culture that prioritizes flexibility, safety, and work-life balance.