Principal Workfront Consultant (Remote)

The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client’s Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements, combining deep technical expertise with exceptional relationship management skills.

*This role can be located almost anywhere in the U.S.

What You Will Do:

Adobe Workfront Solution Expertise

• Develop and execute comprehensive success plans aligning Workfront capabilities with client business objectives.
• Recommend Workfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes.
• Recommend system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems.
• Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices.
• Stay current with latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement.

Value Analysis/Solutions/Outcomes

• Transform client business objectives into comprehensive Value Realization programs (success metrics, measurement frameworks, timelines).
• Evaluate information from multiple client sources, reconcile conflicting priorities, decompose high-level goals into actionable value drivers, and abstract tactical activities into strategic value narratives.
• Proactively identify and communicate value realization opportunities and risks.
• Own and monitor client success metrics and KPIs to ensure deliverables demonstrate measurable business value.

Strategic Value Thinker

• Serve as a Value Realization thought leader, implementing success frameworks and measurement capabilities aligned with overall business strategy.
• Understand client objectives and manage client and consulting team expectations around value delivery timelines.

Problem Solver & Success Advocate

• Use structured, disciplined approaches to solve client adoption challenges, value measurement problems, and success barriers.
• Anticipate potential client satisfaction issues and exhibit strong advocacy skills.

Documentation & Reporting

• Produce Value Realization documentation (success plans, value measurement frameworks, ROI reports, adoption metrics, executive dashboards).
• Support consulting team in developing briefs, success statements of work, and measurement templates and tools.

What You Will Have:

• Bachelor’s degree or relevant experience.
• 8+ years of consulting experience in management or systems integration in client-facing roles.
• 5+ years hands‑on experience with Adobe Workfront (system configuration and implementation).
• Experience with Value Realization methodologies, ROI measurement, or business outcome tracking.
• Conduct client workshops and stakeholder sessions to define success criteria and value metrics.
• Basic understanding of business case development and value measurement frameworks.
• Adobe Workfront certification (Professional or Expert level).
• Deep knowledge of Adobe Workfront architecture, features, and functionalities.
• Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations.
• Understanding of project management methodologies (Agile, Waterfall, hybrid).
• Proficiency in database management and basic scripting languages.
• Experience with system integrations and data mapping.
• Client relationship management and stakeholder engagement experience.
• Success plan development and execution.
• Understanding of consulting delivery methodologies and client engagement processes.
• Strong analytical skills with ability to translate data into actionable insights.

What Will Set You Apart:

• MBA Desired.
• Understanding of change management principles and adoption methodologies.
• Experience in client budget management and commercial discussions.

Primary Location City/State:

Homebased - Conway, Arkansas

Equal Opportunity Employer Statement:

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.