Owning enterprise-level strategic engagements, the full-time remote Principal Technical Account Manager will serve as a strategic advisor to executive leadership, define customer success frameworks, and lead transformational programs with measurable business impact. Key responsibilities Lead enterprise-level strategic engagements and act as a strategic advisor to executive leadership Define and drive systemic customer success initiatives and operational standards across the organization Influence product direction and operational strategy through deep customer insights and advocacy Required qualifications 12+ years in Principal Technical Account Management, Enterprise Program Management, or related strategic technical roles Proven track record managing highly strategic enterprise customers or large-scale programs Expert-level proficiency in platform architecture, enterprise operations, and customer engagement strategy Deep proficiency in CRM platforms (Salesforce and Dynamics preferred) and integrations Exceptional executive communication skills with the ability to translate complex challenges into strategic narratives
Principal Technical Account Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.