Principal Systems Administrator

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DoD/ IC Technical Recruiting-Trusted Advisor!

ManTech is seeking a motivated, career and customer-oriented Principal Systems Administrator to join our team in Chantilly, VA OR San Diego, CA OR Washington, DC.

Responsibilities include, but are not limited to:

• Providing Tier II IT Systems support on a wide range of technologies, including: VMware vCenter, Horizon View, Site Recovery Manager, HPAC Secure Printing, HP Blade Servers, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating System
• Diagnosing and resolving the performance, security, and/or technical challenges related to the platforms listed above
• Manage and enhance the experiences of VIP customer
• Resolve any issues or concerns raised by VIP customer
• Monitor and analyze VIP customer feedback to identify areas for improvemen
• Train and mentor staff on VIP service standards and best practice
• Prepare and present reports on VIP service performance and metric
• Ensure compliance with program/customer policies and procedure
• Writing Standard Operating Procedures (SOPs) to accomplish recurring task
• Participating in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Request
• Providing direction and guidance to less-experienced Systems Administrator

Basic Qualification:

• Bachelor’s degree and 7+ years of related experience. A degree might be substituted with additional 4 years of experience
• DoD 8570 Computing Environment Certification required within 6 months of hire; MCSA, VCP, or equivalent
• Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI, data backup, and antivirus software; basic networking including DHCP/TCPIP; experience with deploying workstation images; and experience with thin and/or zero client
• Strong attention to detail and organizational skills
• Strong communication, critical thinking, and problem-solving management skills
• Proficiency in Microsoft Office Suite and CRM software
• Experience using a Service Desk ticketing system, such as ServiceN
• Strong leadership and team management skills

Preferred Qualifications:

• Working knowledge of Microsoft Windows systems, including DNS, Group Policy, and
• PKIWorking knowledge of applying security best practices from DISA and/or vendors
• Basic networking
• Proven experience in managing VIP services or high-profile clients
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effective
• Proactive and customer-focused mindset
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure

Security Clearance Requirements:

• US Citizenship required and active TS OR TS/SCI clearance adjudicated within the last 6 ye
• Candidate must be open to random CI Poly

Physical Requirements

• Must be able to remain in a stationary position50%.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office equipments etc.
• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
• Must be able to exchange accurate information in these situations

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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