Principal Salesforce Business Analyst at Global Channel Management, Inc. Woburn, MA

Principal Salesforce Business Analyst

Principal Salesforce Business Analyst job at Global Channel Management, Inc.. Woburn, MA.

Qualifications

• 9 years of professional experience in business analysis, application design, implementation and support or a super user preferred.
• Experience in the tower industry, operations, leasing or real estate preferred.
• Master's degree or equivalent work experience required.
• Certified Business Analysis Professional or Certification of Competency in Business Analysis certification preferred.
• Minimum of 7 years of experience bringing robust, scalable Salesforce solutions to market required.
• Experience integrating Salesforce with external applications, including cloud solutions required.
• Experience working with native Salesforce reporting as well as external reporting systems required.
• Experience with data mapping and data migration required.

Responsibilities

• Lead and advise Business Analysts, sharing knowledge and expertise to assist with application functionality and design.
• Provide cross‑functional and technical expertise across multiple business areas, including system and process integration points.
• Provide strategic, forward‑looking vision when configuring or customizing solutions to maintain flexibility and future integration opportunities.
• Lead cross‑functional requirement sessions to elicit, document and analyze business requirements and functional specifications for complex cross‑functional projects; identify unspoken or conflicting requirements and challenge the status quo.
• Identify operational inefficiencies, conflicting business practices, and high‑level integration issues, suggesting alternative solutions to cross‑functional problems.
• Conduct peer reviews of project deliverables to ensure high‑quality solutions and deliverables.

Additional Requirements

• Approximately 15% travel may be required in support of the position's responsibilities.
• Role is hybrid (in office Tues‑Thurs and home M/F in Woburn, MA).

Employment Details

Employment Type: Full‑Time

Salary: $60.00 Per Hour