Principal Product Manager, Voice AI

Driving the development of autonomous voice agents, the full-time Principal Product Manager, Voice AI will manage a dedicated pod, oversee agent design and evaluation, and lead experimentation with speech models while working flexibly or remotely. Key responsibilities Manage one pod directly and support one to two others, providing product direction and maintaining customer relationships Oversee agent design, build, and evaluation processes for assigned pods while collaborating on speech model experimentation Identify and prioritize capabilities and conversation designs for various industry verticals based on patterns observed across pods and model evaluations Required qualifications 8+ years of product management experience, particularly in voice AI, conversational AI, or speech technology Hands-on experience with AI agents, including conversation design and testing against real user interactions Working knowledge of speech models, including ASR architectures and TTS synthesis approaches Experience with telephony integration, such as SIP, IVR systems, or CCaaS platforms Proven ability to work directly with enterprise customers on technical products