ServiceNow is seeking a Principal Product Manager (IC4) for Workforce Engagement Management (WEM) within the CRM Omnichannel Contact Center domain. You will own strategy and execution across forecasting, real-time monitoring, coaching & skill management, and team performance.
Drive AI-driven, enterprise-ready capabilities with user-centric design and strong collaboration with UX, engineering, and data/AI teams.
#J-18808-LjbffrPrincipal PM - AI-Driven Workforce Engagement for CRM in Location not specified at Unknown Company
This position is listed as full time and onsite.