Principal Guidewire Product Owner

Location: Hartford, CT(Onsite)

Duration: Long term contract

The Principal GW Product Manager will own full value chain of GW product execution including GW platforms, product and capabilities. In this role, you will own the vision for how we build, deploy, and scale GW product solutions across the Americas organization. You'll work at the intersection of GW systems design, and engineering excellence, partnering with product, and infrastructure teams to build robust, scalable GW products.

This is a high-impact technical leadership role ideal for someone who is passionate about Guidewire, thinks deeply about design and product execution, and is excited about solving complex technical challenges at scale.

Guidewire Product Strategy & Innovation (25%)

• Own the strategic vision and multi-year roadmap for Guidewire (GW) product initiatives
• Identify market opportunities, emerging GW trends, and competitive threats
• Evaluate new AI technologies (LLMs, multimodal models, agents, fine-tuning, RAG) for GW strategic relevance
• Define product positioning, target use cases, and customer segments with precision
• Build business cases and investment recommendations for new GW capabilities and product lines
• Present strategic initiatives to executive leadership and board stakeholders
• Drive the end-to-end technical delivery of All GW products, actively engaging in planning, development, and deployment processes.
• Define detailed technical requirements, success metrics, and acceptance criteria to guide implementation.
• Collaborate directly with engineering teams to scope complex initiatives, manage dependencies, and mitigate technical risks.
• Work closely with design and data science teams to ensure GW AI solutions deliver seamless, explainable, and transparent user experiences.
• Prioritize features and technical enhancements based on data insights, customer feedback, and technical feasibility.
• Manage product backlog, facilitate sprint planning, and oversee release schedules to ensure continuous delivery.
• Ensure on-time, high-quality deployment of AI solutions, balancing speed, technical rigor, and operational stability.

Customer Discovery & Insights (10%)

• Conduct both qualitative and quantitative analysis to identify customer pain points, needs, and preferences.
• Foster strong relationships with key business, prospects, and industry influencers to gather valuable insights.
• Analyse customer feedback, usage data, and market signals to generate actionable products and business insights.
• Define and monitor business success metrics adoption rates, retention, and engagement levels.
• Advocate for business needs within the organization, ensuring their voice influences product and strategic decisions.
• Collaborate closely with business teams to develop customer strategies and identify expansion opportunities.

Operational & Team Leadership (25%)

• Define organizational objectives for the team to ensure alignment with business and technology vision and objective
• Mentor and coach team and business in transitioning to Agle organization and mindset
• Mentor and develop a high-performing team, fostering leadership growth and succession planning.
• Maintain strong collaboration with technical Chapters to drive talent performance and operational effectiveness.
• Help team adopt and drive technical solutioning and end to end integrated delivery owner mindset
• Diver culture of collaboration, inclusion and alignment to enable one Tech & AI mindset
• Support, adopt and help roll out Tech & AI wide templates, process and best practices to optimize team effectiveness

Governance & Compliance (5%)

• Establish and optimize governance frameworks for delivery aligned with the Factory Model.
• Lead audit compliance initiatives, ensuring timely execution of corrective actions.
• Drive continuous improvement efforts in security, risk management, and regulatory adherence.
• Build and sustain strong business relationships, enabling opportunity identification and issue resolution.
• Oversee supplier and vendor partnerships, ensuring alignment with business needs and technological frameworks.
• Lead RFI/RFP processes and vendor negotiations, ensuring optimal contract terms and performance oversight.
• Own and drive SOW, contract terms and condition partnering with procurement to achieve one product team mindset in Tech&AI to help attain successful execution with clear metrics and KPI to monitor and drives execution effectiveness