DIRECTV requires an IT Software Engineer Principal 2 to architect and deliver next-generation CX orchestration across AWS, Genesys Cloud and Salesforce Service Cloud. You will guide cross-functional teams, define patterns, and coach teams on best practices to ensure scalable, secure experiences for customers and agents.
The role emphasizes cloud-native development, automation with Terraform and CI/CD, and robust integrations with CRM/AI platforms, while maintaining high performance and security
#J-18808-LjbffrPrincipal CX Platform Architect in little rock at Unknown Company
This position is listed as full time and onsite.