Lead high-complexity transformations in largest strategic customers, ensuring alignment and delivery according to governance. Proactively identify professional services pipeline opportunities through capabilities road mapping and value blueprints. Partner with Impact team members to create executive-ready narratives from customer insights. Qualifications: 15+ years client-facing experience in account management, consulting, or transformation leadership. Significant experience collaborating with senior IT and business leaders, translating corporate strategy into technology use. PMP preferred; project management experience required; ability to leverage AI for workflows and strategic decisions. Compensation and Benefits: Base pay range of $180,200 to $315,400, plus equity and variable compensation. Health plans, flexible spending accounts, 401(k) with company match, ESPP, matching donations. Flexible time away plan and family leave programs. ServiceNow ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together. #J-18808-Ljbffr
Principal Customer Success Executive (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.