AbbVie Inc. is seeking a Principal Contact Center Platform Engineer to lead enterprise-scale CC platform architecture, governance, and integration across voice, digital, and CRM systems.
You will shape roadmaps, establish standards, and mentor engineers for scalable, compliant platforms that deliver reliable customer and agent experiences. The role partners with IT and business leaders to evaluate technologies, drive modernization, and ensure resiliency and operational readiness across the
#J-18808-LjbffrPrincipal Contact Center Platform Architect in north chicago at Unknown Company
This position is listed as full time and onsite.