Principal Consultant - Loan Boarding

Job PurposeThe Loan Boarding Principal Consultant serves as the senior subject matter expert on loan boarding product. This individual leads client-facing engagements, guiding financial institutions through the end-to-end implementation of loan boarding solutions — from initial discovery through post-go-live support.

The role requires deep expertise in the movement of data from a source to the MSP mortgage servicing platform and data mapping methodologies.ResponsibilitiesLead complex loan boarding implementations for mortgage servicers, credit unions, and correspondent lenders, ensuring accurate and timely transfer of loan data into servicing systemsServe as the primary technical and functional advisor to clients on Boarding API integration, field mapping, and data validationTranslate complex technical requirements into clear client-facing documentation, training materials, and job aidesPartner with clients to analyze source loan data, identify data quality issues, and develop remediation strategies prior to boardingLead client workshops, discovery sessions, and status meetings with stakeholders at all levelsCollaborate with internal development, QA, and product teams to communicate client needs and drive platform enhancementsMentor junior consultants and analysts on boarding methodologies, system configurations, and best practicesValidate boarded loans against MSP transaction fields (ARM, escrow, MI, HMDA, MERS, etc.) to ensure data integritySupport UAT planning and execution, including test case design and defect triageStay current on regulatory changes (HMDA, RESPA, TILA) and their impact on loan boarding data requirementsKnowledge and Experience7+ years of experience in mortgage servicing, loan boarding, or mortgage technology consultingDeep hands-on experience with MSP (Black Knight / ICE Mortgage Technology) servicing platformProficiency with field-level data mappingStrong understanding of loan boarding concepts, file data structures, and system integration workflowsExperience with loan types including Conventional, FHA, VA, USDA, ARM, HELOC, and construction loansSolid knowledge of mortgage regulatory requirements including HMDA, MERS, escrow, and MI guidelinesExcellent communication skills — able to present complex technical concepts to both technical and non-technical audiencesProven ability to manage multiple client engagements simultaneously in a fast-paced environmentPreferred Knowledge and ExperienceExperience with Loan Boarding or similar loan boarding automation platformsPrior experience at a mortgage servicer, bank, credit union, or data conversionKnowledge of ULDD, MISMO data standards, or FNMA/FHLMC delivery requirementsSkills and CompetenciesClient relationship managementData analysis and problem-solving under tight timelinesTechnical writing and documentationCross-functional collaboration between business and technology teamsAttention to detail in high-volume, high-accuracy data environments#LI-SF1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.