Principal Care Management (PCM) Nurse (LATAM only)

Only LATAM-based candidates (bilingual in Spanish and English)

Schedule: Full-time – U.S. business hours (EST)

Salary: $1,200 USD/month (depending on experience)

We are seeking a licensed nurse to support a U.S.-based endocrinology practice through its Principal Care Management (PCM) program .

PCM is a care coordination program designed for patients with a single chronic condition requiring ongoing management . In this role, you will work closely with the provider to ensure patients receive continuous support between visits, helping improve outcomes and adherence to treatment plans.

This is a clinical, patient-facing role , requiring strong judgment, communication skills, and the ability to actively monitor and guide patients throughout their care journey.

Key Responsibilities

• Maintain ongoing communication with patients enrolled in the PCM program
• Monitor patient conditions, including:
  • Symptoms
  • Medication adherence
  • Progress and response to treatment
• Provide patient education regarding their condition and care plan
• Assist in the implementation and follow-up of care plans
• Coordinate services and ensure continuity of care
• Identify changes in patient status and escalate concerns to the provider when needed
• Ensure patients follow treatment recommendations and scheduled appointments
• Accurately document all patient interactions and updates in the system

Requirements

• Advanced English level (C1 or higher) – excellent spoken and written communication
• Proven experience working with U.S.-based medical offices
• Experience with chronic care management, patient follow-up, or care coordination
• Strong clinical judgment and ability to assess patient conditions remotely
• Experience providing patient education and support
• Highly organized with strong documentation skills
• Comfortable working independently in a remote environment

Technical Requirements

• Reliable computer (8GB RAM minimum)
• Quiet and professional workspace
• Headset with microphone
• Long-term, stable opportunity with a U.S.-based medical practice
• Fully remote work environment
• Competitive salary based on experience
• Opportunity to work in a clinical support role with real patient impact
• Supportive team and structured workflows

How to Apply

Please submit your application in English, including:

• Updated resume
• Details of your nursing license
• Description of your experience working with U.S. medical practices

Important

This is not a general virtual assistant role .

Due to the clinical nature of PCM services, only licensed nurses will be considered .