Zoom is hiring for a Tier 2 Technical Support Engineer to service Premier customers. You will handle a focused mix of email-based ticket work and direct conversations with our highest-tier accounts, requiring strong technical depth and exceptional communication.
You will resolve inbound Tier 2 cases, review logs for root causes, and collaborate with Tier 3 engineers. A Hybrid/Remote working model applies, with EST hours and potential on-call rotation.
#J-18808-LjbffrPremier Tech Support Engineer - Remote in cheyenne at Unknown Company
This position is listed as full time and able to be worked remotely.