Zoom seeks a Tier 2 Technical Support Engineer to serve Premier customers, handling a focused mix of email-based tickets and direct conversations with top accounts. You will resolve complex issues, collaborate with Tier 3 engineers, and maintain strong communication to build trust.
You will work with a collaborative team in a structured hybrid/remote environment, meeting EST hours and contributing to training materials and knowledge base improvements.
#J-18808-LjbffrPremier Tech Support Engineer — Enterprise Networking in helena at Unknown Company
This position is listed as full time and able to be worked remotely.