Zoom is seeking a Tier 2 Technical Support Engineer to serve Premier customers with a focus on resolving complex issues and guiding platform usage. This role emphasizes email-based ticket work and direct conversations with high-value accounts in a collaborative team environment.
The ideal candidate has 5+ years in technical support for enterprise customers, solid network troubleshooting skills (UDP/TCP, packet captures), and hands-on Zoom or video conferencing administration experience.
#J-18808-LjbffrPremier Enterprise Technical Support Engineer in augusta at Unknown Company
This position is listed as full time and onsite.