Zoom is seeking a Tier 2 Technical Support Engineer in a primarily remote/hybrid role supporting Premier customers. You will resolve complex network and video conferencing issues, analyze logs and captures, and coordinate with escalations to keep critical meetings running smoothly.
The ideal candidate has 5+ years in technical support, deep knowledge of UDP/TCP, VPN, firewalls, and hands-on experience with Zoom, Teams or Slack at an enterprise level.
#J-18808-LjbffrPremier Enterprise Tech Support Engineer (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.