Pre-Litigation Case Manager
Our client is seeking an experienced Pre-Litigation Case Manager to join its growing personal injury team. This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering exceptional client service.
The ideal candidate will have at least two years of personal injury pre-litigation case management experience, be bilingual in English and Spanish, and be looking for a long-term opportunity with room for professional growth.
Key Responsibilities
- Manage a caseload of 60+ personal injury pre-litigation cases.
- Open insurance claims and prepare/send letters of representation.
- Obtain and organize evidence, including police reports, traffic reports, photographs, and other supporting documentation.
- Request and collect medical records and billing records.
- Schedule and monitor clients' medical treatment.
- Serve as the primary point of contact for clients and maintain regular communication throughout the life of the case.
- Scan, organize, and maintain electronic case files and related documentation.
- Supervise and assist the Case Manager Assistant.
- Support the Intake Specialist with evaluating new cases and onboarding new clients when needed.
- Ensure timely case progression while maintaining accurate records and exceptional client service.
Qualifications
- Minimum 2 years of personal injury pre-litigation case management experience.
- Fluent in English and Spanish (required).
- Strong organizational, communication, and multitasking skills.
- Detail-oriented with the ability to manage a high-volume caseload.
- Self-motivated, proactive, and able to work independently.
- Excellent client service and interpersonal skills.
- Ability to thrive in a fast-paced, team-oriented environment.
Compensation & Benefits
Compensation $40.00 - $45.00 per hour, depending on experience.
Work Schedule
- Full-time position.
- Minimum 40 hours per week.
- In-office position located in Torrance, CA.