Resolving complex consumer issues, the remote Pre-Licensed Customer Service Specialist will assist policyholders with billing inquiries and policy changes while providing support to first-level representatives in a fast-paced environment. Key responsibilities Resolve complex consumer issues and advise first-level representatives on high-level matters Assist policyholders with billing questions and concerns Provide support for policy changes requested by policyholders Required qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems
Pre-Licensed Customer Service Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.