Smile Doctors Orthodontics is seeking a Clinic Manager to join our growing team.
Key Responsibilities
- Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards
- Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values
- Ensure clinic team is trained on and adopts new tools, protocols and initiatives
- Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals
- Build relationships within the local dental community and participate in local marketing efforts
- Manage controllable costs, including but not limited to labor hours and supplies
- Serve as a liaison between the Doctor and the team regarding work assignments, schedules, clinical priorities, and job performance
- Handle patient escalations to resolve in a mutually beneficial way
- Covers roles in the clinic when business demands arise
- Follow established protocols to ensure compliance with OSHA, HIPAA and State Dental Board regulations
Required Skills & Qualifications
- Solid written and verbal communication skills
- Ability to maintain confidential information
- Immediate proficiency with software applications, including Microsoft Office Suite
- Ability to work independently with limited supervision
- Travel between Blacklick and Pickerington, OH
Prerequisites for Success
- Internal Applicants: 2 years of clinic experience within Smile Doctors or an affiliated practice clinic; High school diploma required.
- External Applicants: 2 years of supervisory experience required; Orthodontic or dental experience preferred; high school diploma required, bachelor’s degree preferred.
- Strong coaching and conflict resolution skills
- Demonstrated ability to meet or exceed performance goals
- Strong time management skills with ability to multi‑task and prioritize work
Benefits
- Competitive salary plus bonus
- Medical, dental, vision and life insurance
- Short and long‑term disability coverage
- 401(k) plan
- Two weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members