Portfolio ManagerWestward360 is looking to add a Portfolio Manager to join our growing Property Management team. If you're a proven leader who thrives on accountability, coaching others, and delivering exceptional client experiences, we want to hear from you.As a Portfolio Manager, you'll oversee a team of Property Managers and support staff while driving operational excellence across an assigned portfolio. You'll serve as the first point of escalation for complex issues, monitor key performance indicators, develop team members, and ensure our clients and residents receive best-in-class service.Westward360 is a leader in the Property Management industry, with locations across the country.
We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.What we offer:Base salary range of $90,000 - $100,000Monthly cell phone stipendFlexible hybrid schedule after 90 daysMedical/Dental/Vision insuranceFront loaded PTO + personal time401(k) with company match up to 4%Long and short-term disability at no cost to employeeGrowth opportunities within a rapidly expanding organizationWhat you'll do:Team Leadership: Lead, coach, and develop Property Managers and support staff while holding team members accountable to performance expectations and KPIs.Client Management: Maintain strong relationships with property owners, address escalated concerns, and support client retention initiatives.Property Operations: Oversee portfolio operations, ensuring maintenance, leasing, compliance, and resident relations activities are handled efficiently and professionally.Maintenance Oversight: Monitor outstanding work orders, vendor performance, preventative maintenance programs, and resolution of high-priority issues.Leasing & Occupancy: Review vacancy reports, support leasing strategies, and help ensure efficient move-ins, move-outs, and property turnovers.Financial Management: Assist with budget oversight, invoice approvals, expense management, and portfolio profitability goals.Onboarding & Transitions: Support the onboarding of new properties and assist with client transitions when necessary.Leadership: Partner with company leadership on hiring, training, performance management, and continuous improvement initiatives.What you'll need:5+ years of Property Management experience2+ years of leadership experienceStrong coaching and team development skillsExcellent verbal and written communication abilitiesStrong customer service, problem-solving, and conflict resolution skillsAbility to manage multiple priorities in a fast-paced environmentAvailability after hours/evenings as neededValid Driver's License and reliable transportationAbility to pass a background checkProperty Management or Real Estate License preferredAbout Westward360:Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we're your all-in-one real estate solution.