Operations ManagerAn Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Operations Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service.
An Operations Manager's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members and shift leaders. Operations Managers lead by example and set the tone that others will follow.Position Type:Full-timeOur Benefits Include:Free employee meal while workingA fun work environment where you can positively influence othersFlexible scheduling (and closed on Sundays)Learning first-hand from an experienced Operator and Restaurant LeadersIntentional growth and development to help you reach your professional goalsScholarship opportunitiesCompetitive payOperations Manager Responsibilities:Food Quality and SafetyEnsure all food is prepared according to Chick-fil-A standardsMonitor holding times and maintain quality standardsVerify proper cooling, labeling, dating, and storage proceduresEnsure equipment is cleaned and sanitized according to standardsMaintain compliance with health department and Chick-fil-A food safety requirementsFood cost managementTeam LeadershipLead and coach kitchen team members throughout the shiftProvide real time coaching and accountabilityAddress performance concerns and recognize strong performanceSupport training of new team members and leadersFoster a productive and positive team cultureParticipate operationally in day-to-day activities in high-volume, fast-paced RestaurantOffer immediate and respectful response to Guest's needsAssist in training of new hires, set the tone for a shift, and act as a role model for our teamBe a friendly, encouraging leaderClose, lead shifts, key holderExcellent communication skillsOperational ExecutionManage kitchen flow during peak periods.Monitor speed of service and ticket times.Ensure adequate product levels and production planning.Coordinate with Front of House leadership to meet guest demand.Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.Work schedule:Night shiftMonday to FridayWeekend availabilityBenefits:Flexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insuranceEmployee discountPaid training401(k) matchingMileage reimbursement