Unknown Company

Platform Operator (IT Operations) / AMS (Application Managed Services)

san jose, california • Posted Yesterday
Onsite Contract General

Role: Platform Operator (IT Operations) / AMS (Application Managed Services)

Location: San Jose, CA (Onsite)

Job Type: Contract

Overview

  • Client is seeking a Platform Operator / AMS resource with strong IT operations, platform reliability, and DevOps exposure to support and operate an existing cloud-based platform.
  • Development work is minimal and secondary to operations.
  • The primary requirement is platform ownership and operational reliability, not new feature development.

Operations vs. Development Split

Operations: ~95%

Development: ~5%

Note

  • Not a full-stack developer role
  • Not a build-from-scratch role
  • Profiles that are heavily development- or coding-focused are likely to be a mismatch.

Ideal Profile

  • The right fit will demonstrate a “run-the-platform” mindset, with hands‑on experience in operating and supporting production platforms.
  • Strong alignment will be seen in candidates who have:
    • Operated a similar platform in a production environment
    • Experience in AMS / platform operations
    • Comfort owning platform stability, reliability, and availability end‑to‑end
  • Pure developers or build-heavy profiles are not aligned to the current need.

Core Responsibilities

Operate and support the existing platform

Ensure

  • Platform stability and reliability
  • Day‑to‑day operational health
  • Handle incidents, monitoring, and operational tasks
  • Work closely with IT, platform, and business stakeholders

Skills & Experience Required

  • Strong IT operations background
  • Hands‑on platform operations / reliability experience
  • Exposure to DevOps practices
  • Experience supporting cloud‑based platforms
  • Prior experience operating a platform (not just building one)

Even As The Role Evolves

  • Operations will always outweigh development
  • This role will not become a 50/50 Dev/Ops position

Reporting Expectations

  • Reporting is not limited to infrastructure or platform health
  • Focus is on business or platform-related reporting, tied to Jet Studio

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Platform Operator (IT Operations) / AMS (Application Managed Services) in san jose at Unknown Company

This position is listed as contract and onsite.

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