Unknown Company

Platform L2 Support Engineer — Troubleshooting Lead

Remote • Posted 4 days ago
Onsite Full Time IT & Technology

GR8_TECH is seeking a Middle L2 Technical Support Specialist for its Platform Team. This role focuses on stabilizing the core platform, localizing incidents, and mentoring junior staff to ensure high availability and data integrity across services.

You will autonomously diagnose complex platform requests, triage issues, and shield engineering teams from unverified bugs. Strong log analysis in Kibana/OpenSearch and API debugging are essential.

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