Platform Design Manager

Description

Job Summary : We are seeking a Lead Senior Collaboration Platform Designer with strong, hands-on experience designing, deploying, and supporting Google and Microsoft Collaboration at enterprise scale. This position will lead the collaboration platform modernization and Operational initiatives.

This position requires real-world, operational experience. While certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting Google and Microsoft collaboration platform workloads in production environments carries more weight.

Experience supporting the design, governance, and day-to-day operations of Google and Microsoft is a core part of this role, directly supporting the Department's collaboration Platform management task area.

Job Role Specific Requirements:

Google and Microsoft Collaboration Administration & Operations

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  Administer and support Google (Workspace, Sites and Drive and Microsoft (SharePoint, Teams, OneDrive)

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  Manage site configurations, permissions, and sharing using least privilege principles

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  Configure and maintain collaboration governance: external sharing, retention, sensitivity labels, and lifecycle policies

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  Monitor platform health, service health, usage and reporting using Google and Microsoft Admin centers

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  Troubleshoot production issues, perform root-cause analysis, and manage problem resolution to SLA

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Support environments across development, test, and production tenants

Platform Development & Automation

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  Design, build, and maintain business solutions using the Google and Microsoft Platform:

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  Looker Studio Reporting

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  Power Apps (canvas and model-driven apps)

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  Dataverse and SharePoint lists as data sources

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  Automate business processes and workflows using:

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  Google Platform Tools

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  Power Automate (cloud flows)

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  Power Automate (desktop flows / RPA)

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  Approvals and event-driven workflows

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  Business process and forms automation (Power Apps / SharePoint forms)

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  Build Collaboration dashboards and reports for operational and SLA reporting

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  Reduce manual effort through standardized, reusable components and automation

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Collaboration Platform Migration & Modernization

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  Manage Support collaboration platform migration initiatives, including:

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  Microsoft on prem to Microsoft/Google Cloud

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  Microsoft 365 migrations

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  Cutovers, post-migration validation, and stabilization

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  Migration planning and execution

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  Content, site, and dependency analysis

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  Document library, list, and workflow migrations

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Governance, Integration & Identity

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  Manage the Integration of Google and Microsoft collaboration services with enterprise systems such as:

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  Identity platforms (Microsoft Entra ID / Azure AD, Active Directory, SSO)

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  Line-of-business and SaaS applications

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  Third-party migration and governance tooling (e.g., Sharegate, Metalogix, AvePoint)

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  Microsoft Graph, REST APIs, and connectors

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  Security, networking, and application teams

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  Collaboration governance, naming, and lifecycle standards

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Application & End-User Support

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  Manage solutions deployed on:

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  Google (Workspace and sites) and Microsoft SharePoint

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  Google Meet and Microsoft Teams

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  Google Looker/Sheets and Microsoft Power Platform (Power Apps / Power Automate)

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  Google Drive and Microsoft OneDrive

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  Manage business teams and developers with:

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  Site and environment provisioning

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  Deployment and release of apps and flows

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  Performance, reliability, and adoption tuning

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  Review solution designs for scalability, security, compliance, and supportability

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Reporting & Analytics (Strong Plus)

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  Support reporting and analytics capabilities such as:

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  Google Looker and Power BI dashboards and reports

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  Google and Microsoft usage and adoption reporting

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  Google Workspace/Sites/Meet and Microsoft SharePoint/Teams analytics

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  Google Dataverse / SharePoint list data sources

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  Dashboards, KPIs, and SLA / Incident and problem-management reporting

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  Collaboration data governance, access controls, and performance tuning

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Qualifications

 Required skills and qualifications

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  Availability during 7AM-7PM Eastern support window.

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  Bachelor's and 14+ years of experience, Master's Degree and 12+ years of experience or PhD and 9+ years of experience required

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  Experience Leading a Team of 10-15 people in Day-to-day Operational management of Incidents, problems, QA, and SLA adherence

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  8+ years of hands-on experience designing and supporting platforms in production environments

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  Experience managing and supporting collaboration services, including:

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  Google Workspace Collaboration Tools (Gmail, Sites, Drive, Meet, Forms, etc.)

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  SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 Groups

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  Governance, permissions, and lifecycle management

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  Google Gemini, AppSheet, Workspace studio, Looker, Sheets

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  Power Platform (Power Apps, Power Automate, Power BI)

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  Migrations (on-prem SharePoint → SharePoint Online and/or tenant-to-tenant)

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  Google Cloud CLI and PowerShell for Automation and administration

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  Incident, problem management, quality assurance, and SLA analysis

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  Troubleshooting, documentation, and communication skills; able to work independently while collaborating across teams

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Preferred / Nice-to-Have Qualifications

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  Experience with Google Collaboration platform at scale

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  Experience with the Power Platform at scale (model-driven apps, Dataverse, solution/ALM management)

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  Experience with workflow/forms automation using Power Automate at enterprise scale

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  Experience with Microsoft Graph, Azure, and custom app integration with Teams/SharePoint

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  Experience supporting enterprise identity integrations (Microsoft Entra ID / Azure AD, SSO)

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  Familiarity with Google and Microsoft security, compliance, and information-governance best practices

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  Google and Microsoft certifications (e.g., Google Collaboration & Workspace Certifications, MS-700, PL-900/PL-100/PL-400, SC-400, MS-102) — optional

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Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain public trust

Target salary range: $200,001 - $240,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER:

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability