Job Description
Job Description
Position Overview:
The Shop Supervisor is responsible for overseeing the daily operations of the shop floor, ensuring production efficiency, product quality, and workplace safety. This position involves managing a team of operators, technicians, and laborers while coordinating with other departments to meet production goals and customer expectations. The Shop Supervisor will be responsible for maintaining a positive, organized, and productive work environment.
Key Responsibilities:
* Team Supervision : Lead, manage, and motivate the shop floor team to ensure optimal performance, high morale, and a collaborative work environment. This includes setting daily production goals and monitoring progress.
* Production Planning & Scheduling : Coordinate and schedule daily production activities, ensuring the efficient flow of materials, equipment, and personnel. Monitor progress against production timelines and make adjustments as necessary.
* Quality Control : Ensure all products and processes meet established quality standards. Oversee inspections, identify defects or process issues, and implement corrective actions when necessary.
* Workplace Safety : Enforce company safety policies and ensure that all workers comply with safety standards. Promote a culture of safety, provide necessary training, and perform safety audits.
* Workplace 5S : Drive 5S activities throughout the plant to improve uptime and created and optimized working environment.
* Equipment & Maintenance Oversight : Ensure that all equipment is in good working condition and that any maintenance or repairs are promptly addressed to minimize downtime.
* Training & Development : Provide training to employees on shop floor procedures, safety protocols, and machinery operation. Ensure that team members are cross-trained to handle various tasks and responsibilities.
* Inventory Management : Oversee material handling, inventory control, and ensure that supplies are available to meet production demands. Minimize waste and manage storage efficiently.
* Performance Reporting : Track production output, efficiency, and quality metrics. Prepare and present regular reports to management on shop performance and key operational metrics.
* Problem-Solving : Identify issues that arise in the production process (e.g., delays, quality issues) and find solutions quickly to keep production on track.
* Continuous Improvement : Lead continuous improvement initiatives, such as streamlining processes, reducing waste, and increasing production efficiency. Encourage employees to suggest improvements.
Qualifications:
* High school diploma or equivalent required; Associate's degree or technical certification in Manufacturing, Engineering, or related field preferred.
* Minimum of 3 years of experience in a CNC, manufacturing, or shop floor environment, with at least 1-2 years in a supervisory role.
* Strong knowledge of shop floor processes, machinery, and equipment.
* Proven leadership skills and experience managing teams in a fast-paced environment.
* Ability to read and interpret blueprints, production orders, and technical drawings.
* Strong communication skills, both verbal and written.
* Problem-solving skills and the ability to make decisions under pressure.
* Proficiency with production management software or scheduling tools.
* Familiarity with safety regulations and best practices in manufacturing.
Key Performance Metrics (KPIs):
* Production Efficiency :
* Target : 90% or higher production efficiency.
* Measures : Ratio of actual production output to planned production output, accounting for downtime, delays, and machine setup times.
* On-Time Delivery :
* Target : 98%+ on-time delivery of orders.
* Measures : Percentage of orders delivered by the promised deadline versus total orders produced.
* Quality Assurance :
* Target : Less than 3% defect rate in production.
* Measures : Number of defective or reworked products as a percentage of total production output.
* Safety Performance :
* Target : Zero recordable safety incidents.
* Measures : Number of safety incidents, near misses, or OSHA-reportable incidents that occur in the shop per quarter or year.
* Employee Productivity :
* Target : 150% average employee productivity.
* Measures : Output per worker compared to labor hours worked, calculated monthly or quarterly.
* Downtime & Equipment Availability :
* Target : Less than 5% unplanned downtime.
* Measures : Total downtime due to equipment failure, maintenance, or other unplanned factors compared to the total available machine time.
* Employee Turnover & Retention :
* Target : Annual employee turnover rate of less than 20%.
* Measures : The percentage of employees who leave or are replaced during the year.
* 5S Performance
* Target : Score of 75 or better in 2025
* Measures : Weekly 5S audits
* Training Completion :
* Target: 100% employee training completion rate.
* Measures: The percentage of employees who complete required safety, operational, and quality training on time.
Job Description
Position Overview:
The Shop Supervisor is responsible for overseeing the daily operations of the shop floor, ensuring production efficiency, product quality, and workplace safety. This position involves managing a team of operators, technicians, and laborers while coordinating with other departments to meet production goals and customer expectations. The Shop Supervisor will be responsible for maintaining a positive, organized, and productive work environment.
Key Responsibilities:
* Team Supervision : Lead, manage, and motivate the shop floor team to ensure optimal performance, high morale, and a collaborative work environment. This includes setting daily production goals and monitoring progress.
* Production Planning & Scheduling : Coordinate and schedule daily production activities, ensuring the efficient flow of materials, equipment, and personnel. Monitor progress against production timelines and make adjustments as necessary.
* Quality Control : Ensure all products and processes meet established quality standards. Oversee inspections, identify defects or process issues, and implement corrective actions when necessary.
* Workplace Safety : Enforce company safety policies and ensure that all workers comply with safety standards. Promote a culture of safety, provide necessary training, and perform safety audits.
* Workplace 5S : Drive 5S activities throughout the plant to improve uptime and created and optimized working environment.
* Equipment & Maintenance Oversight : Ensure that all equipment is in good working condition and that any maintenance or repairs are promptly addressed to minimize downtime.
* Training & Development : Provide training to employees on shop floor procedures, safety protocols, and machinery operation. Ensure that team members are cross-trained to handle various tasks and responsibilities.
* Inventory Management : Oversee material handling, inventory control, and ensure that supplies are available to meet production demands. Minimize waste and manage storage efficiently.
* Performance Reporting : Track production output, efficiency, and quality metrics. Prepare and present regular reports to management on shop performance and key operational metrics.
* Problem-Solving : Identify issues that arise in the production process (e.g., delays, quality issues) and find solutions quickly to keep production on track.
* Continuous Improvement : Lead continuous improvement initiatives, such as streamlining processes, reducing waste, and increasing production efficiency. Encourage employees to suggest improvements.
Qualifications:
* High school diploma or equivalent required; Associate's degree or technical certification in Manufacturing, Engineering, or related field preferred.
* Minimum of 3 years of experience in a CNC, manufacturing, or shop floor environment, with at least 1-2 years in a supervisory role.
* Strong knowledge of shop floor processes, machinery, and equipment.
* Proven leadership skills and experience managing teams in a fast-paced environment.
* Ability to read and interpret blueprints, production orders, and technical drawings.
* Strong communication skills, both verbal and written.
* Problem-solving skills and the ability to make decisions under pressure.
* Proficiency with production management software or scheduling tools.
* Familiarity with safety regulations and best practices in manufacturing.
Key Performance Metrics (KPIs):
* Production Efficiency :
* Target : 90% or higher production efficiency.
* Measures : Ratio of actual production output to planned production output, accounting for downtime, delays, and machine setup times.
* On-Time Delivery :
* Target : 98%+ on-time delivery of orders.
* Measures : Percentage of orders delivered by the promised deadline versus total orders produced.
* Quality Assurance :
* Target : Less than 3% defect rate in production.
* Measures : Number of defective or reworked products as a percentage of total production output.
* Safety Performance :
* Target : Zero recordable safety incidents.
* Measures : Number of safety incidents, near misses, or OSHA-reportable incidents that occur in the shop per quarter or year.
* Employee Productivity :
* Target : 150% average employee productivity.
* Measures : Output per worker compared to labor hours worked, calculated monthly or quarterly.
* Downtime & Equipment Availability :
* Target : Less than 5% unplanned downtime.
* Measures : Total downtime due to equipment failure, maintenance, or other unplanned factors compared to the total available machine time.
* Employee Turnover & Retention :
* Target : Annual employee turnover rate of less than 20%.
* Measures : The percentage of employees who leave or are replaced during the year.
* 5S Performance
* Target : Score of 75 or better in 2025
* Measures : Weekly 5S audits
* Training Completion :
* Target: 100% employee training completion rate.
* Measures: The percentage of employees who complete required safety, operational, and quality training on time.
Plant Supervisor in grand rapids at Unknown Company
- Typical pay
- $71,790–$79,375
For context, most production supervisors earn between $71,790–$79,375 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.