Partnering with employers and internal teams, the full-time remote Plan Support Consultant will manage plan-level service and administrative requests, ensuring accuracy, compliance, and effective communication while residing in select US states. Key responsibilities Process plan-level service and administrative requests, including drafting and executing plan amendments Conduct consultations with employers on new plan designs and amendments, documenting decisions and required information Maintain accurate plan records and serve as a point of contact for employer and internal partner inquiries Required qualifications 3-5+ years of ERISA experience in the retirement industry 2-3+ years of client-facing experience Bachelor's degree in Business or related field preferred, or equivalent work experience Professional designation (ASPPA, NIPA, etc.) preferred Proficiency in Microsoft Office and relevant business systems