Medical Appointment SchedulerThe Cardiac And Vascular Institute is a cardiology practice in Gainesville FL. We are passionate about providing outstanding cardiovascular care to the people of North Central Florida. We are proud to be certified as a GREAT PLACE TO WORK®. We are seeking a medical appointment scheduler in the clinical support department of our practice.
This position is located in zip code 32605.General Summary Of Duties: Create and modify patient appointment and testing schedules.Location: GainesvilleFLSA Status: Non-exemptEssential Functions:Verifies necessary information and records in the medical recordBooks, coordinates and reschedules patient appointments using Intergy EHRAnswers questions regarding patient appointments and testingUpdates profile on patientsAttends meetings as requiredCross train in scheduling and check-out.Other duties as assigned.Education: High School Diploma or equivalentExperience: Minimum one year experience in a health care setting. Knowledge of medical terminology is desirable. Intergy experience is desirable.Skills:Skill in operating a computer and copy machineSkill in screening and directing calls in a pleasant and expeditious mannerSkill in customer service by pleasantly dealing with all callers and effectively serving as clinic liaison.Abilities:Ability to speak clearly and conciselyAbility to read, understand, and follow oral and written instructionAbility to establish and maintain effective working relationships with patients, employees, and the publicAbility to respond to stressful/emergency situations in a calm and effective manner.Environmental / Working Conditions: Work is performed in an office environment. Involves frequent telephone contact with patients.
Work may be stressful at times. Interaction with others is constant and interruptive. Some exposure to communicable diseases.Physical/Mental Demands: Work requires hand dexterity for telephone and office machine operation, stooping and bending to files and supplies, sitting for extended periods of time. Manual dexterity for using a calculator and computer keyboard.
Occasional stress from dealing with upset patients and/or emergency situations.