Phone Sales with Tech Support

Technical Support and Phone Sales RepresentativeWe're looking for a detail-oriented, tech-savvy Technical Support / Phone Sales Representative to join our team. This position combines customer service, technical troubleshooting, and phone-based sales support. You'll assist customers by phone and email, identify parts using diagrams, process orders, and help maintain office inventory.Key ResponsibilitiesAnswer inbound calls and emails to support customers with orders and product questions.Provide technical support by troubleshooting issues and offering solutions.Route calls to the correct team members when needed.Use part diagrams to identify products based on customer needs.Perform data entry and maintain accurate product records.Process customer orders through the M1 system.Monitor and restock inventory to ensure adequate supply levels.Required QualificationsAbility to read multimeters and electrical schematicsBasic understanding of mechanical and electrical componentsProficiency with computers, data entry, and email communicationStrong customer service skills with a calm, solution-focused approachSolid problem-solving abilities and willingness to learnHigh attention to detail when entering orders and updating M1 system dataPreferred TraitsTech-savvy and comfortable navigating multiple computer systemsExperience with stock management and inventory controlPositive, collaborative attitude with a customer-first mindsetWhy should you choose Manpower?Free training to upgrade your skills, including a free college tuition programMedical, dental, vision, 401kWeekly pay with direct deposit24/7 Manpower customer care supportDedicated Career Partner to help you achieve your career goalsVoted #1 best places to work by Glassdoor 2021ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment.

We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.