Phone Banker

Bilingual Remote Phone Banker Mi Familia Vota ("MFV") and Mi Familia en Accin ("MFA") are national, Latino-led organizations dedicated to strengthening civic participation and building political power within Latino communities.

In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Employees are hired by MF Professional Services, Inc. ("MFPS"), the employer of record, and assigned to support MFV and MFA programs.
The Bilingual Remote Phone Banker contacts community members and voters by telephone in English and Spanish. The position uses approved scripts to provide voter education, discuss community issues, encourage civic participation, and accurately document call results.
Key responsibilities include making outbound calls to community members and voters in English and Spanish, communicating approved voter-education, civic-engagement, advocacy, or electoral information, building rapport, listening actively, and responding professionally, using approved scripts, dialers, and voter-contact databases, accurately documenting calls, responses, and required data, meeting established outreach, productivity, and data-quality goals, attending required virtual training, coaching sessions, and team meetings, protecting confidential voter and organizational information, maintaining reliable attendance and accurately recording all hours worked, following all applicable MFPS and client policies and procedures, and performing other related duties as assigned.
Qualifications include professional fluency in English and Spanish, strong verbal communication, active-listening, and customer-service skills, basic computer, keyboard, and data-entry skills, ability to work independently in a remote environment, reliable internet connection and a private, professional workspace, dependability, punctuality, accuracy, and ability to meet performance goals, previous phone-banking, call-center, customer-service, community-outreach, campaign, organizing, or sales experience preferred but not required, and ability to work approximately 20 hours per week, including evenings or weekends when scheduled.
No specific degree is required.
This position requires frequent telephone conversations and regular use of a computer, headset, dialer, and voter-contact database. Employees must comply with all confidentiality, information-security, productivity, and remote-work requirements.
This is a temporary assignment expected to end on or around the date listed above. Continued employment is not guaranteed and depends on funding, operational needs, and performance.
MFPS is an equal opportunity employer. Reasonable accommodations are available to qualified applicants and employees with disabilities. xmvmafu

Remote working/work at home options are available for this role.