Entry Phlebotomist
Phlebotomy experience is required, even if just an intern/externship to learn the basics
Job Description:
- The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
- The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
- This individual will also utilize Phlebotomy skills to grow within the company.
- The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
- The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
- The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
Job Requirements:
- Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
- Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
- To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role
Required Education:
- High school diploma or equivalent REQUIRED - no exceptions
Work Experience:
- Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
- Some Phlebotomy experience is REQUIRED
- Keyboard/data entry experience a must.
Additional Job Details:
- Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
- Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
- Please ensure that you are verifying the commute time to/from the physical work location when submitting candidates.
- Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.
- If your candidate is currently a student, please ensure that your candidate's school schedule will NOT conflict with shift schedule.