Phlebotomist / Administrative Assistant

One Medical Lab Services Specialist/Member Support Specialist (Phlebotomist/Administrative Assistant)As a One Medical Lab Services Specialist/Member Support Specialist (Phlebotomist/Administrative Assistant) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

Flex team members support multiple offices.You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity.

You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.What you'll need:At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environmentAn active phlebotomy certification to practice in CAStrong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutionsStrong written and verbal communication skillsA High School Diploma or equivalentProficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneouslyExperience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused careA proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasksOne Medical is committed to fair and equitable compensation practicesThe range for this role is $26.25 to $28.25 per hour based on a standard full-time schedule.

Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit is a full time role (40 hrs/week) with 8 hour shifts weekdays generally taking place between 7:30 am and 5:30 pm in San Rafael, California.One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:Taking care of you todayPaid sabbatical for every five years of serviceFree One Medical memberships for yourself, your friends and familyEmployee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issuesCompetitive Medical, Dental and Vision plansPre-Tax commuter benefitsPTO cash outs - Option to cash out up to 40 accrued hours per yearProtecting your future for you and your family401K matchCredit towards emergency childcareCompany paid maternity and paternity leavePaid Life Insurance - One Medical pays 100% of the cost of Basic Life InsuranceDisability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability InsuranceIn addition to the comprehensive benefits package outlined above, practicing clinicians also receiveMalpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.UpToDate Subscription - An evidence-based clinical research toolContinuing Medical Education (CME) - Receive an annual stipend for continuing medical educationRounds - Providers end patient care one hour early each week to participate in this shared learning experienceDiscounted rate to attend One Medical's Annual REAL primary care conferenceOne Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.Your work schedule could be subject to change based on business direction at any time.