Philanthropy and Engagement - Assistant Director of Donor Engagement

Position Information

Position Title

Philanthropy and Engagement - Assistant Director of DonorEngagement

Classification Title

Administrative Full Time (.75-1.0 FTE)

Benefits Eligibility

Department

Philanthropy & Engagement

Job Description

Overview: The Assistant Director of Donor Engagement isresponsible for the administration and stewardship of intentional,meaningful, and personalized donor engagement. Supervised by theDirector of Donor Engagement, the Assistant Director implementsdonor engagement plans, develops stewardship strategies for variousdonor types, and coordinates donor engagement events. This rolealso has responsibilities that require collaboration with academicdepartments, annual giving, senior philanthropy advisors, and thePresident’s and Provost’s Offices to ensure donor intent is honoredand that donors receive personalized stewardship.

Key Responsibilities

• Produce yearly impact reports for funds, including but notlimited to the Hope Fund, Anchored Tuition, Spring Break ImmersionTrips, SEED, current Restricted Discretionary Funds and for CurrentRestricted gifts with donors.
• Work with the annual giving team to create, plan, and implementbehavior-based donor engagement plans for all donors, prioritizingleadership, first-time, planned-giving, recurring, giving days andyoung alumni.
• Hire, train, manage and mentor the donor engagement studentworkers to help implement behavior-based donor stewardship.
• Responsible for the administration of donor engagementstewardship through current platforms (e.g., Slate, Pledgemine, andThankview systems).
• Coordinate logistical and programmatic aspects of the followingevents and programs: Encore Events, Scholarship Luncheons, and theSpirit of Hope Luncheon, including Academic Departments, Athletics,and Program events. Will include attendance at these events onweekends and at night.
• Work collaboratively with the peer Assistant Director of DonorEngagement to support the Endowed Scholarship Program, includingassigning need-based scholarships and coordinating withdepartments.
• Responsible for the implementation of donor engagement plans,which include building relationships through specialacknowledgments, coordinating donor visits, donor recognition(signage, gifts, requests), anniversaries, and celebrations throughvirtual, phone and in-person interactions. Will include attendanceat these events on weekends and at night.
• Ensure accurate, timely documentation of all relationshipmanagement activities in the College’s CRM, including call notes,strategy steps and related documentation.
• Collaborate with Alumni Engagement and Family Engagementcolleagues on administrative, programming, and event planning andlogistics. Will include attendance at these events on weekends and at night.
• Represent Hope College at donor events and engage effectivelywith diverse constituencies.
• Engage with peer institutions to stay informed on bestpractices for donor relations.
• Perform other duties as assigned.

Qualifications

Education and Experience:

• Bachelor’s degree (education, hospitality, communications, or arelated field preferred) with at least one year of experienceworking in an office setting required (education, hospitality,communications, or a related field preferred)
• 5+ years of donor engagement experience in donor stewardship,event coordination, data management or a related field
• Donor engagement experience in developing data-drivenstrategies, best practices, and managing segmented audiences
• Project management experience, with the ability to handlemultiple tasks and deadlines efficientlyStrong written and verbal communication skills with a strongattention to detail, accuracy and follow-through
• Proficiency in Microsoft Office (Excel), Google Suite and CRM/email marketing platforms (e.g., Raiser’s Edge, Slate,MailChimp)

Skills and Competencies:

• Excellent leadership and communication skills with the abilityto manage relationships with diverse individuals and groups
• Ability to collaborate effectively with internal teams andexternal stakeholders and maintain positive professionalrelationships
• Internally driven and self-motivated towards excellence andinnovation
• Enthusiasm for building relationships and fostering connectionsbetween Hope College and its constituents

Physical Demands

This position requires remaining in a sitting or standing positionfor frequent periods of time; uses office machinery such as acomputers, printers, copy machines; Occasionally involves movingitems over 10 pounds; frequently will move between differentoffices/workspaces/buildings; and requires effective communicationabilities. In the case of temporary or permanent condition(s) thatrequire(s) accommodation(s), reasonable accommodation(s) may berequested.

Pre-employment Screenings

All offers of employment are contingent upon a background check.Some positions may have position specific requirements, such aseducation/licensure/certification verification, a physical, drugscreening, credit checks and/or transportation record review.

Posting Detail Information

Posting Number

SR

Job Posting Open Date

08/18/2026

Is this position available for sponsorship

No

Special Instructions to Applicants

Please include a cover letter and resume.

Documents Needed to Apply

Required Documents

1. Resume
2. Cover Letter