Serving as the subject-matter expert for pharmacy-related inquiries, the full-time hourly Prescription (RX) Vendor Coordinator will manage client and pharmacy requests, implement plan changes, and coordinate with internal teams and vendor partners, all while working remotely. Key responsibilities Respond to client, pharmacy, or customer requests in a timely manner and act as a point of contact with Prescription Benefit Manager (PBM) vendors Implement new plan setups and benefit changes, ensuring accuracy through audits and coordination with the PBM Resolve urgent eligibility, claim, or accumulator requests while collaborating with internal teams to address member issues Required qualifications Associate's degree or equivalent experience Two years of experience in a pharmacy or medical setting Proficient in Microsoft Office products and remote work capabilities Strong organizational and analytical skills Ability to maintain confidentiality and demonstrate strong written and oral communication skills