Pharmacy Technician {176325}

Title: Pharmacy Technician

Location: Remote

Rate: $20/Hr

Assigned shifts vary from 8am to 8pm CT (8 hour shifts Mon - Fri)

Training hours Mon - Fri 8am - 430pm CT (6 weeks)

Note: This position is a contract on W2, and is NOT open to C2C.

We are seeking a Pharmacy Technician to support a high-volume prior authorization team. This role will handle incoming calls from members and providers, provide professional customer service, document authorization decisions, and route clinical questions to the pharmacist.

Responsibilities:

• Handle high-volume incoming calls from members, providers, and other callers.
• Provide professional assistance throughout the criteria-based prior authorization process.
• Maintain accurate and timely documentation of approvals and denials.
• Transfer clinical questions and judgment calls to the pharmacist.
• Support administrative pharmacy activities and provide excellent customer service.

Requirements:

• Minimum 1 year of pharmacy technician experience in an administrative support function.
• National Pharmacy Technician Certification required.
• Eligible for state registration, certification, or licensure as required.
• Minimum 1 year of high-volume call center/customer service experience, preferably in healthcare or social services.
• Advanced computer skills, including Microsoft Word and spreadsheet applications.
• Excellent written and verbal communication skills.
• High School Diploma or GED required.