Pharmacy Secretary

Administrative AssistantThe Administrative Assistant will be responsible for handling a wide range of high-level administrative support, while working independently under general supervision and maintaining confidentiality. General duties include administrative functions and pharmaceutical operational support for the department, including timekeeping, maintaining employee files, word-processing, medical transcription, data report monitoring and compilation, anticoagulation clinic patient registration and follow-up, specialty pharmacy support, monitoring to ensure departmental cleanliness and miscellaneous secretarial and pharmaceutical support duties as described under Principal Duties and Responsibilities.Education: College Degree preferred, High School Diploma or equivalent requiredLicensures/Certifications: Not ApplicableExperience: 3 years' experienceSkills:Knowledge in medical terminologyGeneral knowledge of office and pharmacy practices, procedures, and equipment; of business English, spelling, punctuation grammar and arithmeticSkill in using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documentsSkill in understanding and following oral and written instructions and in communicating effectively both orally and in writingSkill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuationSkill in performing basic arithmetic calculationsSkill in accurate alphabetical and numeric filingSkill in customer serviceDemonstrated ability to maintain confidentiality of patient, employee, and department operational informationDemonstrates ability to assist with pharmacy compliance regulations and auditing recordsPrincipal Duties and ResponsibilitiesProvides superior customer service. Greet visitors and direct them to the appropriate area and answer and direct calls to the appropriate party. Acts as an ambassador for the departmentTypes letters, reports, forms, correspondence, test results, and other documents, using word processing, spreadsheet, database, and PPT presentation software.

Ensure product is error-free and professionalSchedules, confirms, and coordinates patient appointments, as needed. Mails patient appointment reminders and calls patient prior to appointment to confirm. Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage. Registers patients upon arrival.

Processes new referrals, gathers information to schedule new patients, and discharges patients from Anticoagulation Clinic, as neededCompletes patient appointment verification calls, including patient travel screen questionnaire and creates patient fileTriages phone calls for Anticoagulation Clinic Pharmacists and takes messages, as appropriate. Checks voice mail messages routinely and answers promptlyMaintains department office supply stock and aids employees in ordering uniforms. Assists pharmacy buyer with maintaining accurate pharmacy inventoryAssist management in the following duties: confidentially maintains department employee files, track employee schedules in Kronos, monitor and report weekly staff tardiness/absence, monitor department compliance to established standards of practice, send communication to staff for on call Pharmacy, specialty pharmacy, and ITC, complete daily anesthesia audits and other data report reviews and compilation, if assignedProvide support for Specialty Pharmacy including: entering new patient information, updating insurance information, manage prior authorization, contacting provider's offices and third-party payers, organize prescriptions, perform internal audits, mailings and correspondence, manage point-of-sale reports, ensure proper documentation and communication between all affected partiesAssist HR in setting up interviews. Maintains pharmacy conference room scheduleTrack and update license board for Pharmacists, Technicians, and GBMC Pharmacy to ensure compliance during BOP and Joint Commission inspection.

Maintains a running electronic list for easy retrievalSchedule and attend intradepartmental and interdepartmental meetings, compose and distribute meeting notes (as appropriate)All roles must demonstrate GBMC Values:RespectTreats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others' needs, feelings, and capabilitiesExcellenceMeets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilitySets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkWorks cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorDemonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersResultsEmbraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficientlyPay Range$17.30 - $25.11Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.