Location: Remote Position Pay Range: $26.22 - $48.71
Position Summary: The RN will be an integral part of the AON Adherence Program, providing medication and disease advice to patients. The AON RN will assist prescribers in obtaining Celgene Auth. numbers, provide REMS (Risk Evaluation and Mitigation Strategy) safety information to AON patients, will act as a resource to the Prior Authorization Team and will complete patient oral oncolytic appeals on behalf of AON.
Key Performance Areas
KPA 1 - Patient Adherence:
Educate patients and (when appropriate) family regarding medications Educate patients on side effects and treatment plans Interact with patient and family in a caring, professional manner Perform reassessments and refill requests to assure proper continuation of treatment
KPA 2 - REMS Authorizations and safety information:
Responsible for assisting the clinicians in obtaining Celgene Auth. Numbers Responsible for completing the clinical education and counseling portion of the FDA REMS program for required medications. Must become certified by Celgene and maintain current certification
KPA 3 - Prior Authorizations:
Will serve as a clinical and prior authorization resource to the Prior Authorization Team Will participate in reviewing denied, unclear, or questionable PA requests according to applicable clinical criteria as defined by regulatory and compliance requirements Will review and initiate prior authorization appeal services to include first level appeal reviews. Will coordinate appeal reviews with Medical Director(s) of pharmacy benefit managers and/or peer-to-peer interviews as required
KPA 4 - Customer Service:
The RN must have the skills required to handle escalated calls or email requests that may arise in the pharmacy to help maintain a smooth workflow and ensure turnaround times are met for each patient Thorough and accurate documentation in OncoEMR, CPR+, and patient adherence software Must demonstrate ability to work independently with minimal supervision, however when required able to work well in a team setting.
KPA 5 - Training and Education:
Provide ongoing training and quality assurance activities to the Prior Authorization and Pharmacy Team Attend all mandatory pharmacy staff meetings and educational dinner meetings as necessary
Position Qualifications/Requirements
Education: Registered Nurse (associate’s or bachelor’s degree) Previous Experience: Experience in oral oncology therapy is required Licensed or eligible in the State of Florida Knowledge of oral chemotherapy prior authorizations and/or appeals preferred Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Certifications/Licenses: RN Remote: Yes Standard Work Days/Hours: Monday to Friday 9:00 AM - 5:30 PM. #LI-REMOTE
About the Company
AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care. AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient. Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most. As a fast-growing national company, the opportunity to join a national workforce with flexible work options is available. We offer competitive compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program. At AON, we offer you more than a job, we offer you a career. As a network of independent oncology practices working together as one, we host annual summits each year, providing our employees a chance to collaborate with AON peers from across the country. Promoting from within is a priority at AON, and we support our team members continued growth through professional development programs and tuition assistance.
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